Thrift Retail Manager-The Well Knoxville

Retail Manager 

Pay: $45,000 - $55,000 a year, salaried position  

Hours: 45 hours a week – onsite  

Come join our team as we recycle and re-sell gently used goods, receive new inventory daily and provide a fun and unique experience for customers to seek out treasures. Our community focused team works together to accomplish all things retail for the ministry. Your individual skill and talents are important to us and add value to the team! 

Job Duties: 

• Lead and teach retail team using continuous improvement principles 

• Provide great customer service with donors, customers, and volunteers 

• Responsible for managing reporting from POS and Excel sales tracking 

• Implement and carry out the lean principles of production 

• Ensure team time keeping is completed for payroll and volunteer management 

• Manage operation to reach sales and budget projections 

• Collaborate with Director of Retail and other site managers on displays, layout, branding, and marketing efforts 

• Uphold the mission and culture of The Well 

• Lead in an adaptive and energetic environment with a variety of tasks 

• Lead discipleship and prayer for staff, volunteers, and customers 

• Foster a positive team culture, promoting open communication and collaboration 

Job Requirements: 

• Degree in a business or retail field, or 2-4 years of business experience, with a preference for employee management. 

• Proven track record of achieving sales targets and driving business growth 

• Experience with leading a team showing strong communication skills 

• Point of Sale, Microsoft 365, and intermediate computer experience 

• This position will include occasional evening or Saturday hours (1-2x a month) 

• Willingness to resolve minor technical and employee issues with training 

• Ability to see in color vision, to read and to hear instructions from others; to regularly stand, use hands at counter height for grasping, holding, and reaching and to lift up to 50 pounds; to occasionally, bend, kneel and climb stairs 

• Will be required to become fork-lift and personnel-lift certified (training provided) 

Perks of The Well: 

• Sabbath days - extra rest outside of PTO 

• Time for spiritual development 

• Career advancement opportunities 

• Career skill development 

• Christian community providing and receiving prayer 

• Food, fellowship, and fun to celebrate team member milestones 

About The Well 

At The Well, we know that people want to overcome the challenges they face in life, and for that to happen, they need a local place to get the help they need. The problem is, knowing and navigating available resources is complex, which leaves people feeling stuck and overwhelmed. They shouldn’t have to do it on their own. We get it. It can be hard to know what to do or where to turn when life gets tough. That’s why for over a decade, we’ve helped more than 4,000 people overcome life’s barriers by collaborating with over 300+ partners. 

The Well Thrift Store thrives alongside our faithful communities, funding The Well's goal of offering help and hope.  

Good Stuff | Great Help | Gives Hope 

LEARN ABOUT THE MISSION: https://www.youtube.com/watch?v=WPCv_grBIgk