Pella Area Jobs

Order Entry Specialist

The Identity Group, founded in 2002, and located in downtown Pella, IA is a marketing and promotional products company specializing in the creation and distribution of our clients branded merchandise and apparel.  Through a unique set of services, The Identity Group has been established as a leader in the promotional products industry. 
We are seeking an Order Entry Specialist to join our team.  A successful candidate will be a highly motivated team player with a proactive approach who thrives in fast-paced environments. They must be detail oriented with excellent organizational and time management skills.  We are looking for an individual who can operate independently and as part of a high-functioning team to meet challenges in exceeding the level of service to our growing customer base.
Order Entry Specialist                                                            (Expected Start Date: 2 weeks from Accepted Employment Offer)
Responsibilities include:

  • Order entry (strong attention to detail required)
-Prepare purchase orders and check for accuracy
-Send information to vendors and confirm receipt of order in a timely manner
  • Coordinate the order process for on-time deliveries
                -Contact vendors daily for order updates and pre-production information
  • Customer service
-Answer incoming phone calls and assist customers and vendors with needed information
-Make outgoing phone calls to customers and vendors when needed
-Manage Outlook inbox with various emails throughout the day
                *Review and process incoming emails
                *Compose and send emails
  • Verify vendor invoicing against purchase order for accuracy
  • Run daily reports to follow up on orders and ensure timely delivery
  • Follow standard office policy and procedures efficiently
  • Work with other Customer Service team members to execute daily tasks
  • Interaction with account managers daily regarding purchase orders
  • Professional communication skills, both written and oral
  • Attention to detail, strong problem-solving skills, and ability to prioritize multiple tasks
  • Analytical and time management capabilities while working independently
  • Friendly, professional telephone demeanor
  • Proficiency in Word, Excel, and Outlook
  • Ability to work well in a team environment
  • Minimum 2 years Associates degree or combination of education and/or equivalent experience
  • Salary range: $32,240 - $36,400                                                    (Salary commensurate with experience)
Benefits package:
  • Generous personal time off policy
  • Clothing allowance
  • 401K match
  • Profit sharing
  • Health, Dental, Vision options

Send cover letter and resume to:
The Identity Group
Attn: Human Resources
PO Box 44
Pella, IA  50219