This Top Five series will feature experts in human resources, marketing, accounting, IT and others. They will introduce five things on certain topic that will help you be successful in your small business.
“Interviewing The Right Way to Find the Right People”
1. How to prepare (using social media, job descriptions, etc.)
2. Legal issues in hiring
3. Behavior-Based questions
4. Post interview do’s and don’ts
5. Selecting the “best fit”
Michele Matt, CSP, CVP – Author & Senior Consultant Michele is an award-winning author who is sought after for her unique ability to stimulate an entire organization to peak performance. Each year since 1991 when she founded Inspiring Solutions, Michele has inspired the attitudes and actions of thousands of people around the world through customized learning experiences, dynamic keynote presentations, strategic business planning and organizational development. As a dynamic and highly effective communicator, clients appreciate her unique ability to challenge the minds and touch the hearts of people at any level within a company, from the board of directors to the front- line team members. She has worked in a variety of industries, specializing in healthcare by designing and facilitating Strategic Planning, Leadership Development, Customer Service Initiatives and Team Building. Michele is an accredited facilitator of Everything DiSC® workplace solutions and the Five Behaviors of a Cohesive Team™ programs. Since 2005, Custom Learning Systems has contracted Michele to implement a culture transformation process within 50 healthcare organizations to improve the patient experience and employee engagement. In 2011, she was awarded the “Impact to Business” from the Association of Talent Development - Iowa Chapter for the work she’s done to help Matagorda Regional Medical Center to become a Hospital of Choice in the Houston area. Each year, Michele is asked to speak at numerous local and national conferences. She is the most requested speaker at the annual Health Care Service Excellence Conference. Plus, most of the Breakthrough and Service Summit Awards are given to her client-hospitals. She has earned the Certified Speaking Professional from the National Speakers Association, a designation earned by fewer than 10% of professional speakers worldwide. Other honors include Iowa Up and Comer and Outstanding Young Iowan. In 2020, she earned the Certified Virtual Presenter designation based upon her expertise to deliver online presentations. Michele is appropriately recognized as “The Attitude Adjuster” because she has written several books and training resources on the topic, including the best-selling book Attitude: The Choice is Yours and the award-winning training video “Bad Apples: How to Deal with Difficult Attitudes”. Her other books include Strategic Planning Handbook, Motivational Leaders, Magnetic Leadership and Live Every Day Happy and Successful. She has provided state and national leadership for the National Speakers Association and the Association for Talent Development. She served on several boards including her alma maters Upper Iowa University and AIB College of Business.