Top Five Customer Service Tips for Small Business - The WOW Factor!
This Top Five monthly series hosted by the Greater Des Moines Partnership which focuse on issues small businesses face daily. Each month features a topic such as human resources, marketing, accounting, IT and others. The featured speaker from each event in the series will introduce five key takeaways that will help your small business be successful.
This month focuses on customer service - The WOW Factor!
Creating a customer service approach based on the specific requests of your customers is one of the easiest ways to better manage the relationship.
Here are just a few things you can expect to learn:
- How to increase your clients level of satisfaction by proactively setting the stage!
- Simple ways to impress your clients!
- The impact this has overtime.
The PACE Alliance has arranged these events to be simulcast live each month in the Graham Annex Boardroom from 12-1 pm. There is no fee to attend the group simulcast. If you would like a box lunch from Central Catering they are available for $10 (box lunch RSVP's need to be made to the Alliance office by 9 am the day prior to the event by registering above or calling our office 628-2626).
You may also watch at your desk by registering for the simulcast here (there is a $10 fee). The Top 5 for Small Business is presented by the Greater Des Moines Partnership.
Date and Time
Wednesday Jan 23, 2019
12:00 PM - 1:00 PM CST
Simulcast live from 12 - 1 pm
For those ordering box lunch they will be available at 11:45 am
Location
Graham Annex
Central College
Parking available on south side of University Street.
Fees/Admission
Simulcast is free to attend
$10 for box lunch (must be reserved by 9 am morning piror to the event by calling the PACE Alliance office 641-628-2626.